To protect consumer privacy, telecommunications providers must annually certify their compliance with FCC rules governing the use and disclosure of CPNI.
Who Should Attend
All personnel with access to customer data are required to receive training on the protection and proper handling of data.
What You’ll Learn
This 60-minute webcast will explain the legal requirements of complying with the FCC’s 2007 order protecting consumer privacy. Topics will include:
- What is CPNI?
- How to protect customer data
- Methods for complying with CPNI rules
- Dealing with CPNI violations
- Enforcement of CPNI policies
- Exceptions to the CPNI rules
- CPNI certification to the FCC
- Red flags rule
- Requirements under the regulation
- Warning signs and how to detect red flags
- Administering a red flags program
- How the FCC responds to compliance questions
Why a Webcast?
- Thorough training without navigating the CPNI manual and self-certifying
- The risk of noncompliance is reduced
- Questions can be asked
- Compliance certificate issued for each participant
Instructor
Lorrie Bernstein, Moss Adams LLP