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Health Care

Service Spotlight: Operational Evaluation

Are you facing reduced cash flow due to increased expenses and decreased reimbursements? Moss Adams can help.

Instead of focusing only on your results, it is important to improve the process. Health care groups have many reasons for not changing their process, such as physical layout, work habits, and staffing. However, without a process change, the days in accounts receivable increase, cash flow slows, and employee costs increase.

Moss Adams can help you assess, implement, and manage changes in your process. We have worked with many medical groups to assess their current flow and develop recommendations. We can help you:

  • Determine your current revenue cycle timeline and compare it to best practice
  • Identify the main roadblocks in your revenue cycle and create or redesign processes
  • Assess your current workflow, including scheduling, registration and checkout
  • Assess your staff’s efficiency
  • Evaluate business office policies, procedures and overall accounts receivable management
  • Benchmark staffing levels against standards and best practice
  • Implement redesigned processes related to clinical, registration, and business offices

For more information on operational evaluations, please contact Lori Laubach at 800- 929-3582.

Other service spotlights

Health Care Contacts

Arizona

Tony Maki

480-444-3424

New Mexico

Brandon Fryar

505-830-6200

Northern California

Marci Pierce

415-677-8205

Oregon/Southwest Washington

Tony Andrade

503-228-7929

Southern California

DeVon Wiens

949-221-4000

Washington

Don Hansen

425-259-7227

Send us an e-mail

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