Patient Safety Awareness Week: Improve Patient Safety Through Lean

Presented on:
March 11, 2020 9:00 AM PT
1 hour

Patient Safety Awareness Week is March 8-14, 2020. This week is an annual event designed to encourage health care providers to educate and engage all employees and stakeholders on patient safety. Patient safety is paramount and relies on following and implementing best practices throughout the care continuum. Best practices include being transparent in recognizing errors, being bold about adopting and implementing resolution and prevention programs, and creating standardized incident reporting practices.

Join us during Patient Safety Awareness Week to learn how implementing lean best practices can dramatically improve patient safety. We welcome Dr. Andrea Halliday who will describe how PeaceHealth’s Safety STOP program has improved patient safety through lean fundamentals, empowering all caregivers and providers to “stop the line” during a serious safety event.

Together with PeaceHealth, we’ll share how to implement these best practices and other steps health care organizations can take to cultivate a culture that promotes patient safety. We’ll discuss how lean helps improve safety by reducing error, aligning around strategy, and empowering frontline teams to create, test, and implement solutions that drive an organization towards reducing the risk of harm and serious safety events.



Andrea Halliday, MD, System Chief Clinical Officer and Oregon Network Chief Medical Officer, PeaceHealth

Dr. Halliday is an accomplished neurosurgeon who has lectured and published extensively on the treatment of spine disease. She joined PeaceHealth after a successful career in academia and private practice. She brings the exquisite attention to detail and patient focus to her leadership of PeaceHealth’s system-wide quality and patient safety programs. Dr. Halliday graduated from Harvard Medical School and completed her residency in Neurosurgery at Massachusetts General Hospital and a fellowship in Reconstructive and Complex Spine Surgery at University of New Mexico.

Dahlia Mak, MHA, Managing Director, Moss Adams

Dahlia has been dedicated to quality and patient safety for more than 20 years and has been working with lean application in health care since 2002. Certified in lean from Shingijutsu Global, she guides health care systems in quality and patient safety, process improvement, change management, leadership development, and strategic planning, delivering tangible, sustainable results. In addition to offering lean expertise, Dahlia is dedicated to risk and harm reduction and achieving improvements with multi-disciplinary teams in areas such as medication safety, sepsis care, specimen management, and readmissions. Her focus in quality and patient safety has included standardization of incident reporting practices, improvements in culture of safety and patient outcomes, development of communication and resolution programs, and a nationally recognized Patient Safety Alert System.

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