Jo has worked as a lean practitioner in the health care sector since 2007. Serving on the executive team and leading strategic planning for the largest public hospital system in the country, Jo led the organization’s lean transformation over a ten-year period.

Jo has led teams to redesign and rebuild multiple acute, ambulatory, and long-term care facilities, improve access to ambulatory care, and secure major funding for new programs. She works with public and private sector health care organizations to develop systems and processes for sustained improvement of clinical, operational, and strategic initiatives.

External Publications

  • "Lean Behavioral Health: The Kings County Hospital Story" (Oxford University Press, 2014)


  • BS, health sciences and community health education, San Francisco State University
  • MPH, health policy and administration, University of California, Berkeley

Insights from Joanna Omi