Case Study: NetSuite Assessment Enhanced Compliance for a Life Sciences Company

Case Study

Client Background

A clinical-stage pharmaceutical company with 100 employees developing novel therapeutics.

The Situation

The client was running NetSuite but had a legacy purchasing system with no audit trails and had an immediate need to implement NetSuite’s procure-to-pay features.

They required custom approval workflows to support purchase order (PO) amendments and electronic data interchange (EDI) and punchout integration with suppliers.

Lastly, their existing NetSuite roles and permissions weren’t set up to be compliant with proper segregation of duties (SOD) rules.

The Solution & Results

Moss Adams provided a comprehensive review of business process needs and documentation of business requirements for procurement automation. We recommended a vendor punchout integration and coordinated with the vendor to implement the solution.

Additionally, we performed a gap assessment of SOD conflicts and recommended roles and permissions as well as mitigating controls to remediate identified gaps.

The client’s updated systems gave them:

  • A fully integrated procurement process, plus EDI with their supplier, for the automatic creation of POs from their shopping cart and electronic transmission of POs
  • Sarbanes-Oxley Act (SOX) compliant PO approval workflows and elimination of manual processes
  • Improved controls around system access and proper segregation of duties for roles and permissions

We’re Here to Help

For more information on how to achieve greater returns on your NetSuite investment, please contact your Moss Adams professional.

Additional Resources

About NetSuite

From fast-growing startups to global enterprises, NetSuite powers businesses across a variety of industries. NetSuite provides cloud financials, customer relationship management (CRM), e-commerce, human capital management (HCM), and professional services automation management for all organizations from fast-growing midsize companies to large global organizations. Additionally, each component of NetSuite is modular, enabling it to be deployed and integrated with existing investments as required.

With more than 36,000 customers running NetSuite worldwide and dependent territories, some of the world's most innovative organizations trust NetSuite and take their financial and operational processes to the cloud.

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