Digital Transformation & Customer Experience

Presented on:
December 2, 2020 9:00 AM PT
1 hour

Join us to gain a deeper understanding of how technology can help offer your business a competitive advantage and reduce costs. We’ll discuss how to:

  • Develop a robust digital marketing capability to drive client acquisition in the pandemic environment
  • Leverage newer technologies such as augmented reality, AI and Touchless Commerce
  • Understand the role and importance of customer experience in retaining existing clients and winning new ones
  • Drive execution with today’s solutions
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Bill Rusitzky, Partner, Newport

Bill is an experienced executive with technical and business expertise to help Newport’s clients develop sales channels, strategy, drive innovation, create products, align teams, and leverage industry partnerships/acquisitions. He has a track record of leveraging technology to create exceptional customer experiences and solve customer’s business issues creating new paths to revenue. Diverse experiences include operating executive driving global revenue with multiple exits, trusted advisor to CXOs and non-profit boards.

Mike Zelda, Partner, Moss Adams

Mike has been providing accounting, audit, and consulting solutions since 2003. His clients come from a wide variety of industries, including technology, manufacturing, employee benefit plans and professional services firms, and range from start-ups to closely held businesses to publicly traded multinational companies. Mike has established accounting systems, prepared financial statements, and implemented control procedures, spin-off subsidiaries, and divisions. He has also helped clients establish international operations, implement employee stock ownership plans, conduct due diligence for acquisitions, and develop goals and business priorities.

Ashley Crowder, CEO, Co-Founder, VNTANA

Ashley is the co-founder and CEO of VNTANA, an industry leading platform that is the world’s first 3D content management system. The platform automatically optimizes, converts and distributes 3D assets across web and AR - saving 3D teams time and making it easy for marketing to deploy 3D web and AR experiences proven to double online sales. She has 14 patents on mixed reality technology. Ashley was featured as one of USC’s leading engineering CEOs of 2016 and has given talks on the future of mixed reality and how to incorporate it in enterprises today at prestigious venues including talks at SXSW, Digital Summit, Augmented World Expo, TEDx, World Economic Forum and more.

Applicable Industries