Enhance Efficiency and Effectiveness with Performance Audits

Presented on:
June 3, 2020 10:00 AM PT
1 hour

In the current environment of change and instability, pressure is on to increase efficiency and effectiveness. Stakeholders are demanding greater transparency, accountability, and service, while governments, higher-education institutions, not-for-profits, and tribes are seeking best practices tried and tested by their peers.

Join us for an on-demand webcast addressing how performance audits can help reveal opportunities to improve efficiency, effectiveness, and service delivery. We’ll explore the following topics:

  • Practical ways to increase efficiency
  • Benchmarking that matters
  • How to measure performance and outcomes


Mark Steranka, Partner, Moss Adams

Mark has over 30 years of experience working with businesses, not-for-profit organizations, and governmental entities throughout the United States. He has directed and managed hundreds of consulting engagements during his career. Mark specializes in working with boards, councils, and senior management of organizations from a wide range of industries, including agriculture, architecture, construction, engineering, energy, financial services, government, healthcare, higher education, manufacturing, not-for-profit, retail, technology, and telecommunications.

Colleen Rozillis, Senior Manager, Moss Adams

Colleen has been advising local, state, and tribal governments and not-for-profits on improving their operations and efficiency since 2005. She helps clients assess their organizational and program effectiveness, and assists them with developing and refining their performance and level-of-service measures. Colleen works collaboratively with clients to understand their goals and objectives; develop policies, processes, and tools; and define organizational and programmatic changes to better equip and position them to achieve their goals and objectives. Her areas of expertise include strategic planning, organizational assessment, policy development, performance metric development and reporting, business process reengineering, strategic communications and reporting for decision makers, and best practices benchmarking.

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