CPNI Training

Industries > Communications & Media > Communications > CPNI Training

The FCC rules direct telecom carriers to protect their customers’ proprietary network information (CPNI) from unauthorized access, use, or disclosure. All company personnel with access to customer records are required to receive training on the safe handling and permitted use of CPNI.

Training

Join us for an hour-long on-demand webcast addressing the legal and regulatory requirements for CPNI and steps your company must take to protect your customers’ private information. We’ll discuss key topics, including the following:

  • Types of information considered CPNI
  • Service providers subject to CPNI rules
  • Data security and required safeguards on the disclosure of CPNI
  • Rules for the use and sharing of CPNI to market services

Cost: $50 per person; includes certificate of completion.

If you subscribe to our Regulatory Communication Program, this training is included in your subscription.

The CPNI training may be supplemented by a second, optional 25-minute on-demand webcast that takes a closer look at the FTC’s Red Flags Rule and how it interacts with the previously discussed legal and regulatory requirements for handling CPNI.

This on-demand webcast trains your team to:

  • Identify warning signs and detect red flags
  • Administer a program to address red flags
  • Better protect customer data

Cost: $25 per person. This optional training isn't required for compliancy and no certificate will be issued.

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