Overcoming Organizational Crisis at Laguna Honda Hospital

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Presented on August 8, 2024

Ryan Joyner, PhD, MPH, EMBA, Director, Health Care Consulting Practice
Malie Maysilles, ME, MPT, Director, Health Care Consulting Practice
Troy Williams, MSN, RN, CPHQ, CPHRM, CENP, Chief Nursing Officer, Chief Quality Officer, San Francisco Department of Public Health, San Francisco Health Network
Baljeet Sangha, MPH, FACHE, Chief Operating Officer and Deputy Director, San Francisco Department of Public Health, San Francisco Health Network

Explore effective strategies to navigate organizational challenges and achieve stability, even amongst the greatest of health care crises. From emergency-driven situations to regulatory issuances and legislative impacts, health care organizations are facing unprecedented challenges. Operational emergencies, such as staffing shortages and quality and safety issues, further compound the complexity of the landscape and leave many organizations desperate for relief.

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