Communication Tax

Communication providers – from traditional carriers and Internet service providers to the latest cloud-based platforms with embedded communication functionalities – face a complex array of state, local, and federal taxes and regulations. Your company’s liability is unique, based on factors including its size, its revenue streams, and the location of equipment and subscribers.

The more business grows and the more services you offer, the harder it is to keep track of, accurately calculate, and recoup these fees, surcharges, and taxes through customer billing. Errors can result in audits, penalties, reputational damage, and reduced profits.

Gain peace of mind with guidance from our professionals who help you develop customized procedures that reduce risk, establish business continuity, and support your continuing growth.

Improve End-to-End Tax Procedures

We provide a range of services to help you reduce risk and penalties as your business grows and evolves.

Improve Tax Planning

Depending on where your business is in its life cycle, we can help with nexus analysis, tax matrices, private letter rulings, refund claims, transactional and entity structuring, and more, for regulated and unregulated services and entities. Our knowledge encompasses sales and use, utility, telecommunication excise, gross receipts, and federal excise taxes, as well as per-line fees and federal and state regulatory fees and surcharges.

Intelligent planning lays the foundation for long-term compliance and working with experienced advisors gives you confidence you’re on the right track.

Implement a Tax Engine

You’re challenged to navigate the layers of taxes based on geographical areas where you offer services, the services offered, and other factors, and implement an engine that properly applies them. Mistakes in your engine leave your business exposed to financial risk.

Our team helps you determine the taxes and regulations your business is subject to, implement or configure an engine to accurately collect them from your customers, and update the engine as operations change.

Support Your Growth

Your tax liability can change when you move into a new area or begin offering a new service, or when governments change their rules. These changes need to be understood and added into your tax procedures.

Our advisors keep up on the regulations that affect communication services and can help you integrate taxes from new jurisdictions and fees on expanded services into your engine. We can also alert you to policy changes that may affect your business, such as when a governmental entity changes how it regulates one of your services.

Reduce Your Tax Liability

In addition to the taxes and fees you collect from customers, there are tax considerations related to your physical locations and the equipment they contain. However, there may be tax savings opportunities related to purchases of certain equipment.

Our professionals help you identify and apply for tax exemptions, credits, grants, and programs you may be qualified to monetize.

Navigate Government Interactions

There are several circumstances where you may need to interact with government. They may owe you a refund. They may have audited you. They may have brought a regulatory proceeding against you.

Our professionals bring years of experience in audits, regulatory proceedings, and other government interactions to help guide you to a successful outcome.

How The Process Works

Our services are designed to help you create and maintain an accurate tax and regulatory environment. To achieve this, we:

  • Understand your business. We take an in-depth look at your revenue streams and identify where facilities, employees, and subscribers are located.
  • Conduct a nexus and taxability study. Next, we conduct analysis based on our understanding of your business to identify regulations, taxes, fees, and surcharges that may affect you.
  • Configure a tax engine. We help you create and configure a tax engine that reflects the findings of our nexus analysis.
  • Provide support. We continue to work with you, tracking tax changes, helping you update your engine and collection systems, and guiding you through government interactions.

Extensive Tax and Communications & Media Experience

For more than 50 years, Moss Adams has helped a variety of communications carriers meet regulatory agencies’ evolving compliance requirements.

Our professionals are well versed in all aspects of the communication regulatory environment, with the deep experience to be nimble in helping you navigate its complexities as your business evolves.

With our one-firm approach, you can also tap into the full resources of our firm, integrating cybersecurity, strategy, and other key support areas.

Primary Contact