Digital Health

The rise in telehealth and advanced technology brings major opportunities and transformative ways to treat patients, collect and aggregate patient data, and offer lower costs.

This accelerated growth and patient demand, however, brings significant challenges as providers adapt to change, strive to maintain service levels, face increased labor costs and competition, and address the fluctuating needs of an aging population. Additionally, reimbursements for telehealth continues to evolve and varies by insurance providers.

Confidently navigate the business complexities of telehealth, e-consults, and telemedicine with guidance from our professionals—so you can focus on what matters most: serving your patients and delivering quality care.

Solutions to Stay Ahead of Change

Explore how our health care-focused services can help your organization move forward.

Maintain Compliance

Changes to federal and state regulations to address the ongoing transformation in how care is delivered make maintaining compliance for telehealth providers extraordinarily difficult—and bring severe risk such as fines, potential loss of ability to operate, and more.

Telehealth providers must navigate state licensing laws when delivering care across state lines, Anti-Kickback Statue and Stark Law risks associated with providing telehealth equipment as well as HIPPA technology requirements, false claim risks and liability if Medicare coverage or coding requirements aren’t met, and more. 

Establish a compliance program—or enhance an existing one—that supports your goals by demonstrating how your organization meets or exceeds applicable legal requirements—protecting your investors, owners, employees, and patients in the process.

Develop key administrative infrastructure functions for effective and compliant recording of consent, documentation controls, coding, billing, and collections for telehealth health care services.

Guidance can include insight on how to structure and develop controls for your program, as well as to audit, monitor, and mentor your staff.

Key focus areas can include:

  • Analysis of services, including consent process, operations, and key requirements for program delivery
  • Assessment of revenue cycle management (RCM)
  • Assistance with development of fee (CDM) schedules
  • RCM workflow
  • Provider enrollment
  • Compliance officer mentoring and mentoring agreement reviews
  • Coding documentation for accuracy assessment
  • Policy and procedure development
  • Centers for Medicare & Medicaid Services (CMS) regulation communications

Execute Deals Confidently

Transaction activity in the telehealth field continues to rise and provide financial opportunities. Understand all aspects of the investment market and act on your transaction methodology and target goals from start to finish—whether you’re considering a transaction or already have investors.

Address the full spectrum of your tax and assurance requirements ahead of a deal, as well as explore solutions to help improve operations, tax strategy, IT, and other drivers that improve earnings before interest, taxes, depreciation, and amortization (EBITDA). ​

Conducting over 200 engagements for private equity-backed health care organizations, our professionals understand the demands firms place on portfolio companies for reporting and generating results—as well as accounting and guidance considerations for growth organizations with significant venture capital, private equity, or private investor backing.​

Our industry-specific expertise in private equity can help quickly identify issues and solutions to smoothly and efficiently close transactions.

We provide support throughout the business life cycle including:

  • Initial funding
  • First venture round
  • Commercialization
  • Globalization and growth
  • Mergers and acquisitions, sales, or shutdowns
  • Initial public offerings
  • Building shareholder value
  • Valuations

Protect Valuable Data

Smartphones, tablets, and other devices increasingly replacing conventional record-keeping systems during telehealth appointments bring potential cyber-risks that could expose patients’ sensitive private data.

Cyberattacks can prove damaging to both your financial operations and reputation, as well as put you at risk of not maintaining HIPPA Compliance.

Test your current systems to evaluate your safety levels and identify controls you need for further preventive measures—or determine if implementing a new system could provide enhanced support—with our Cybersecurity Services and HITRUST or system and organization controls (SOC) attestation process.

Develop Tax Strategies

Take advantage of the tax-savings opportunities available to your telehealth organization by strategically selecting tax frameworks and structures that can help meet your organizational needs.

Assessing the primary business objectives of your organization, our professionals can help you evaluate tax structures that can provide appropriate tax-efficient means to conduct business.

When locations vary for providers and their patients, telehealth also can bring complex local tax regulations state by state. State and local tax laws are in constant flux and enforcement activities dramatically increased in recent years.

Proactively address and mitigate potential state and local tax risks, evaluate expansion opportunities, and respond to local authorities promptly as needed with our professionals helping you to scale and develop your internal resources to respond to state and local tax filings.

A state and local tax and nexus assessment can help address multistate income, franchise, and gross receipts taxes, as well as sales and use tax analysis, refund claims, and tax credits and incentives.

Additionally, we can help qualified company owners take advantage of the qualified small business stock (QSBS) tax exemption—an element of the tax code that permits partial exclusion on qualifying gains—and its associated benefits.

Evaluations of employee stock-based compensation options can also provide company founders, corporate executives, and others opportunities to properly plan around and leverage strategies to reduce the associated tax consequences.

Claim Tax Credits for Innovation

Your day-to-day operations could provide untapped opportunities to access extra cash and reduce your organization’s income tax liability, thanks to R&D tax credits.

R&D credits regularly deliver savings to businesses that design, develop, or improve products, processes, techniques, formulas, or software—helping put cash back into the business.

Tax refunds can exceed 10% of annual R&D costs for federal credits and even higher when applying state-level credits. Claiming credits can be a complex process that involves intense IRS scrutiny, so it’s crucial to navigate submissions meticulously.

Identify expenses and activities that may qualify for the R&D tax credit and properly document and navigate the claims processes with guidance from our professionals.

Bolster Accounting Resources

Your finance and accounting function should do more than just process transactions and produce financial reporting. Proactive functions reveal insights and drive the actions that impact your organization’s operations and profitability.

Whether you need to outsource your entire finance and accounting function, augment your existing team, or transform your current approach, our professionals can provide accounting resources that help you stay focused on your operations and goals.

Additionally, internal audits can help assess current and emerging risks to your organization, achieve reliable financial reports, maintain regulatory compliance, identify process improvement opportunities, and more.

Our professionals can evaluate controls for effectiveness, develop recommendations for improvement, and validate reporting for your stakeholders. 

Navigating first-time audits can be a challenge, but our professionals can support your leadership through open communication, expectations, and regular updates throughout the process to meet deadlines and provide a seamless experience.

Who We Serve

Digital health providers in all 50 states look to our solutions for support, including:

  • Behavioral health
  • Primary care
  • Urgent care
  • Nutrition
  • Home health
  • Women’s health
  • Dermatology
  • Prescription services
  • Disease management
  • Medical testing
  • Radiology

We support organizations providing or looking to set up various types of telehealth, including:

  • Live video conferencing
  • Asynchronous video, also known as store-and-forward
  • Remote patient monitoring (RPM)
  • Mobile health (mHealth)

We also provide support for various forms of telehealth:

  • Synchronous. Occurs at the same time and provides recipient immediate feedback.
  • Asynchronous. Occurs separate so participants can learn at their own pace.

Expansive Health Care Expertise

Going beyond just audit and tax services, our professionals take a holistic, comprehensive approach to your business challenges—delivering customized solutions unique to the nuances and needs of your organization.

We view challenges from the perspective of health care leaders because many of our professionals previously worked in executive roles within the industry and possess first-hand experience and knowledge of what it takes to pursue your goals.

2024 Executive Health Care Conference

2024 Executive Health Care Conference

Explore pressing issues facing health care leaders and how your organization plan for what’s next at our 2024 Executive Health Care Conference.


Primary Contacts