Lean Management Systems & Hoshin

Health care executives who aim to deliver safe, high-quality, and affordable care to patients often look for a better way to lead. They may want to move away from relying on the heroics of high-performing individuals and towards a consistent way of leading that helps achieve and sustain results. Lean management can help transform your leaders and organization’s performance.

Adopting a lean management system can help add rigor to your leadership practices and maintain alignment between daily operations and your organization’s mission, goals, and strategic objectives. We coach leaders to develop your workforce’s critical thinking and problem solving skills and make time for improvement, discipline development, communication and structures, and bringing out the best in others using the Socratic method.

Principles of Lean Management

Beyond these methods and tools, we ground our coaching in the lean principles of:

  • Exhibiting deep respect for patients and team members
  • Embracing challenge
  • Going to see the real work through direct observation
  • Fostering a spirit of kaizen, or continuous improvement, in teams and in one’s self
  • Relying on teamwork to solve tough problems

Components of Lean Management

Our team can help take your leaders to the next performance level by helping you build a lean management system, which includes:

  • Hoshin Kanri (strategy deployment). Evolve your strategic planning approach into intentional strategy deployment to become more aligned and nimble.
  • Lean Leadership Development. Focus on the methods, discipline, and behaviors needed in a lean management system.
  • A3 Problem-solving. Develop critical thinking skills with rigorous measurement, augmented by storytelling. 
  • Executive Coaching. Deepen your lean management practice through one-on-one coaching relationships.
  • Return on Kaizen (ROK). Stay focused on results using a rigorous method for measuring improvement work across your lean transformation.

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